ISO 27001 Certification Secures Strategic Customer Relationship

We helped a North American logistics and customs brokerage company achieve ISO 27001 certification after a major customer made certification a contractual requirement for continued business.

Client

A leading logistics and customs brokerage provider operating across Canada, the United States, and Mexico, supporting international trade, customs clearance, freight operations, and supply chain services.

Challenge

The company’s largest customer informed them that ISO 27001 certification would be required to maintain the business relationship.The organization had no dedicated information security team, limited documented security policies, and no formal Information Security Management System (ISMS). Leadership needed to achieve certification within a tight timeline while continuing to support daily operations across multiple countries.

Solution

CUNDware acted as the organization’s outsourced security and compliance team, leading the ISO 27001 readiness initiative from planning through certification.