Strengthening Patient Data Security for a Growing Medical Clinic

We helped a medical clinic in Southwestern Ontario improve its security posture, protect sensitive patient information, and establish secure IT operations through our Security-Focused IT Support services.

Client

A growing multi-practitioner medical clinic serving patients across Southwestern Ontario. The clinic relied heavily on electronic and paper-based patient records but lacked formal security practices.

Challenge

Passwords were commonly written on sticky notes, patient files were not consistently secured or disposed of appropriately, and staff had received limited security awareness training. Leadership needed to improve protection of sensitive patient information while supporting privacy obligations under PIPEDA and healthcare security best practices

Solution

CUNDware conducted a security assessment and implemented practical security improvements, including password management, secure file handling procedures, staff security awareness training, device management, and ongoing Security-Focused IT Support.